FAQ's

What is a dedicated server?

Unlike normal hosting plans, which put many customers' accounts on a single server, a Dedicated Server is reserved exclusively for the account and usage of a single customer. This means that the Dedicated Server customer has exclusive rights to their server's bandwidth, memory, and storage space, and performance is not affected by traffic and the usage patterns of other customers.

When you purchase a Dedicated Server, you are actually leasing a server box that is configured and set up according to your preferences, but remains at our data center. A Dedicated Server account provides you with a dedicated IP address and full control of server usage and software installation, with admin (root) access to the server.

You can use a Dedicated Server for a wide variety of purposes, including gaming servers, database management, and traffic-intensive websites. Dedicated Servers are particularly useful for companies and individuals who run very-high-traffic websites or applications and who need the bandwidth, versatility, and consistent performance of a dedicated box.

What is assisted service plan for my dedicated or virtual dedicated server?

Assisted Service Plan is a dedicated or Virtual Private Server (VPS) option that shifts the responsibility of set up, monitoring, maintenance, security, and patching of your server to our server support team. With Assisted Service Plan, custom support services are also available for an hourly rate. Assisted Service Plan servers remove your root/system-level access but allow control over all other aspects of your server.

Assisted Service Plan servers use Parallels Plesk Panel. Windows servers run the Windows Server 2008 R2 operating system. Linux servers run on the CentOS operating system. Assisted Service Plan can be purchased with or added to a server.

Setting up Your Server

To Set up Your Dedicated Server Account

  • Log in to your Account Manager.
  • Click Servers.
  • Next to the server account you want to set up, click Launch.
  • Accept the legal agreements.
  • Complete the on-screen fields, and then click Continue.
  • Confirm your settings and click Submit.

What software is installed on my Linux dedicated server?

The contents of your dedicated Linux server depends on what kind of Linux distribution you are using. Below is an overview of the packages deployed with your server, prior to optional control panel installation.

Installing an SSL Certificate on Your Dedicated Server

To obtain an SSL certificate for a website hosted on your dedicated server, you must first generate and submit a certificate signing request (CSR) to your Certification Authority (CA).

Once the CA has received the CSR, it will process the certificate request and, if the authentication process is successful, issue a signed certificate for your website. The CA will provide you with CSR-generation and certificate-installation instructions.

What can I install on my dedicated server?

You may install anything you want on your dedicated server, as long as the installed material does not violate the restrictions listed in the license agreement.

Do you restrict what content I can keep on my server?

As long as the material or content does not violate the regulations listed in the license agreement for your account, you can upload any type of content that you want on your server.

Setting up DNS with Your Parallels Plesk Panel 9 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your dedicated or Virtual Private Server (VPS) using Plesk 9:

  • Create a zone file for your domain name in Parallels Plesk Panel.
  • Create and register two domain hosts.
  • Assign your nameservers to your registered domain name.