FAQ's
What will the logo design process be like?
First you will submit your Creative Brief, or design input and preferences, so that
designers have an idea of what you are looking for and a base to start the design
work. Within 3 business days you will receive your initial concepts (the number
of concepts you receive is based on which package you purchased). If you need to
make changes to the concept that you select, you can submit a revision request.
The turn-around time for revisions is 2 business days.
What if I don't like my initial concepts?
You are eligible to refund your project up to the point where you select an initial
concept to revise. If you do not like your initial concepts, you can contact Layernext
Customer Solutions Group and they will process a refund for you, less a $99.00 administration
fee.
What if I need help figuring out what I want?
The Customer Solutions Group is staffed with Project Managers who are trained in
design and branding, specifically in the area of logos and stationery design. Should
you need their assistance, call +91 99251 00941.
What does a revision round entail?After you choose a concept that fits the direction you want to take your logo, a new set of compositions (or "revisions") will be sent for you to review. In the revision stage, designers are fine-tuning the logo to become exactly what you want. Most commonly in a revision, they are fixing things like color, fonts or layout to the logo. Sometimes a more extensive revision is necessary, and if there are any questions about your request the designers will attempt to contact you. What happens when I've finished the logo design?Once you have approved the final logo design, the designer will create final logo files, and upload them to your Logoworks.com account. The formats you will receive are EPS (the editable design file), JPG, GIF, TIFF, BMP and PNG. The files will remain in your account online, so you can access them at any time. |